Privacy Policy

Your privacy is very important to Qatar Airways Holidays (“Qatar Airways”, “we”, “our”) and we understand how important it is to you. This Privacy Policy applies to all information gathered by Qatar Airways Holidays when you are on the Qatar Airways Holidays 2018 FIFA World Cup Russia™ booking site and when you utilise any services provided by Qatar Airways Holidays. Once you choose to provide us with any information by which you can be identified, we will only use your information in accordance with this Privacy Policy.

Please review this Privacy Policy carefully. Your use of this Website, mobile site and mobile applications constitutes your agreement this Privacy Policy. If you cannot agree with all these terms, please exit this Website, mobile site and mobile applications. Please note that other airlines have their own privacy policies. We utilise support and other functions, which may require the transfer of your personal data to and from other countries from time to time, both within and outside of the European Economic Area. Please note that by using this website, mobile site and mobile applications, you are agreeing that your data may be sent to and processed in other countries with varying data protection laws. If you have any questions or comments on this, please contact Qatar Airways Holidays. Any capitalized terms used herein without definition shall have the meaning given to them in the Qatar Airways Holidays Terms of Use in effect from time to time and located at

What Does This Privacy Policy Cover?

This Privacy Policy covers our treatment of personally identifiable information ("Personal Information") that we gather when you are accessing or using our Website and when you use our Services. This policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.


Qatar Airways Holidays cannot distinguish the age of persons who access and use its website, mobile site and mobile applications. If a minor (according to applicable laws and as is defined in our Terms of Use has provided Qatar Airways Holidays with Customer Data without parental or guardian consent, the parent or guardian should contact Qatar Airways to remove the relevant Customer Data and unsubscribe them.

What Personal Information Does Qatar Airways Holidays Collect?

We gather various types of Personal Information from our users, as explained more fully below. We may use this Personal Information to personalize and improve our services, to allow our users to set up a user account and profile, to contact users, to fulfil your requests our Services, to analyse how users utilize the Website, and as otherwise set forth in this Privacy Policy. We may share certain types of Personal Information with third parties (described in this Section and in the section “Will Qatar Airways Holidays Share Any of the Personal Information it Receives?” below).

We collect the following types of information:

Personal Information You Provide to Us:

We receive and store any information you knowingly provide to us. For example, we collect Personal Information such as your name, email address, phone number, browser information, username, password, transactional information based on your activities on the Website.

Information Collected Automatically:

E-mail and Other Communications:

Qatar Airways Holidays may send personally identifiable information about you to other companies or people when:


We will occasionally inform you about our special offers and new services via your e-mail address. You only receive our newsletters after subscribing. If you do not want to receive the newsletters anymore, you can unsubscribe anytime by using the link ‘unsubscribe’ on the newsletter. After receiving your request, we will not send you any further newsletters and we will delete you email address from the distribution list.

Affiliated Businesses and Third Party Websites We Do Not Control: In certain situations, businesses or third party websites we’re affiliated with may sell items or provide services to you through the Website (either alone or jointly with us). You can recognize when an affiliated business is associated with such a transaction or service, and we will share your Personal Information with that affiliated business only to the extent that it is related to such transaction or service.

Business Transfers: We may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that is transferred. Protection of Qatar Airways Holidays and Others: We reserve the right to access, read, preserve, and disclose any information that we reasonably believe is necessary to comply with law or court order; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of Qatar Airways Holidays, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

With Your Consent: Except as set forth above, you will be notified when your Personal Information may be shared with third parties, and will be able to prevent the sharing of this information.

Is Personal Information About me Secure?

Your account is protected by a password for your privacy and security. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.

Data security

Qatar Airways is committed to ensuring that your information is secure. In order to prevent unauthorised access to, or disclosure of, any of your personal information, Qatar Airways Holidays has put in place suitable physical, electronic and managerial procedures to safeguard and secure the information it collects. In order to protect the security of your data, Qatar Airways Holidays uses encryption technology when collecting or transferring sensitive personal data such as credit card information.

Links to other websites, mobile sites and mobile applications

This website, mobile site and mobile application may contain links to enable you to visit other websites, mobile sited and mobile applications. Please note that Qatar Airways Holidays does not have any control over other websites, mobile sites and mobile applications. Therefore, Qatar Airways Holidays cannot be responsible for the protection and privacy of any information that you provide while visiting such sites. Such sites are governed by their own privacy policies and not the Qatar Airways Holidays Privacy Policy.

What personal information can I access?

Through your account settings, you may access, and, in some cases, edit or delete the following information you’ve provided to us:

The information you can view, update, and delete may change as the Website changes. If you have any questions about viewing or updating information we have on file about you, please contact us. Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of Personal Information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request here.

What Choices Do I Have?

Amendments to this Privacy Policy

Qatar Airways Holidays may amend this Privacy Policy from time to time. Use of the website, mobile site and mobile applications after the effective date of the amendments constitutes acceptance of the amended terms and conditions. We reserve the right to apply the amended terms to the information we have already collected, subject to any legal constraints. You should read and review this page regularly to see if there have been any changes.

Effective Date: December 1, 2017

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